FAQ

Get answers here to some frequently asked questions. If you need information not covered here, please contact us.

What is Vitality Nation?

We are a nationwide teleheath service that provides premium medical care at a one-to-one, doctor-to-patient level. We treat several health dimensions, including testosterone replacement therapy, weight management, and sexual health through proven treatments and ongoing physician care. Every patient program is customized for his or her personal biochemistry and lifestyle. Our mission is to help more people reach a better quality of life every day.

How does the process generally work?

Choose the type of treatment you’re interested in and go through the simple preapproval process, which is found on each of our Treatment Pages. Depending on your goals and health history, you may need to have a video conference with one of our physicians to determine your personalized program. The doctor may request that you provide a blood sample to ensure best results from treatment. We send sample kits in discreet packaging to your door. They are very easy to use and are painless–seriously.

After doctor review, your prescriptions will ship direct to you with instructions and any further recommendations, i.e. regarding nutrition and activity/exercise. Your doctor will also be available throughout treatment to answer your questions and make any adjustments to make sure you’re getting the best results possible.

Is Vitality Nation right for me?

The best way to find out is scheduling a free consultation. We welcome the chance to inform anyone who’s ready to take control of their life and simply feel better.

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Do I need a prescription for Vitality Nation treatments?

Yes, your physician will provide you with a prescription, following a review of your health history via video conference and in some cases a blood sample, which you can easily do at home and send back to us.

Do I need a subscription?

We offer two membership rates:

Basic – $25/month to access our discounted medications that don’t require lab testing

Premium – $149/month for everything Vitality Nation offers: periodic lab testing, physician consultations, and complete access to all of our medications.

We aim to make the process as simple and sensible as possible. If you have questions about which rate is right for you, please contact us anytime.

After preapproval, what do I need for my telehealth consultation?

You will be prompted to schedule a conference and receive an email confirmation. Before your appointment, it’s helpful to set up in a quiet, private location so you and the doctor can clearly communicate and discuss your health and medical history without interruption. A reliable WiFi connection is optimal. 

Can I reschedule my consultation?

Yes, we ask that you reschedule at least 48 hours in advance.

What if my treatment isn’t working as well as I want?

Our goal is your safety and satisfaction with your treatment. Reach out to your doctor, who can evaluate your program trajectory to determine whether any adjustments are needed.

How are my treatments delivered?

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Can I choose my shipping method?

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What kind of packaging do you use?

We offer two membership rates:

How does Vitality Nation protect my information?

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What is Vitality Nation’s privacy policy?

We offer two membership rates: